Junior managers who get a promotion often face many problems when they have more authority and responsibility. This is partly because everyone expects them to perform to extremely high standards. In addition, many of their superiors and colleagues are always ready to criticize any serious mistake they may make. As advice to them, they should have confidence in their own skills and abilities. They should also evaluate themselves ambitious goals so that through hard work and commitment. That is how they can achieve both personal and professional success.

On the other hand, most of the staff are clearly dissatisfied with the way management listens to their suggestions. On the positive side, almost everybody is satisfied with the way their manager communicates information. Basically, the rules for writing business are: be clear, be polite, and do not write more than you have to. Clarity of layout is still important. Grammar and spelling need to be accurate if you want to make a good impression on your business partners. Even the best spellchecker cannot find all the mistakes you make, so always check your e-mails carefully.

To negotiate, many people say that negotiation behavior varies from one culture to another. For example, americans, they say, are usually open, sociable and informal, while spaniards are spontaneous and do not mind interrupting each other. There is probably some truth in such generalizations, but we should be very careful with cultural stereotypes. More importantly, we should remember that each negotiator has a unique personality. We notice this more quickly when doing business with people from the same country as us.

To move abroad and set up your own business, you should plan your move well in advance. Firstly, it is good idea to make several visits to the area where you intend relocate. This will allow you to research your customer base, to assess local competition, and to make useful business contacts. Secondly, you could begin to learn the language of the country where you want to go. As the way people do business varies from one country to another, you also need to learn about the culture, about local customs and business etiquette.

Recommendations:

• Adopt a more sympathetic attitude towards our employees.
• Remember to praise our employees for their good work.
• Delegate tasks to other people.
• Deal with problems as soon as you can.
• Invest in courses and seminars for employees.
• Your staff needs a manager that they can strongly believe in.
• Good answers don’t always come quickly, so don’t be too impatient.
• Don’t be tough all the time.
• Don’t get angry too quickly, try to stay calm.
• Keep the same attitude towards others, be consistent.

Source of information:

Rogers, John. Market Leader.

Post written by Carmen Rafecas.